Contact Us

PLEASE NOTE - we are currently experiencing a very high number of phone calls and enquiries.  Please expect a delay of up to 2 to 3 days in answering your query.

 

Covid-19 Update 28 October 2020 - our website is open 24/7 for all your online orders

Our shop remains closed while we adapt and remodel to comply with Victorian State regulations regarding instore trading

 

If you enquiry relates to a STATUS of an ORDER PLEASE NOTE:

- we have recently added additional information to your accout page including an estimation of when your order will be processed and despacthed

- if your order contains multiple items which we source from different suppliers the longer of all expected delivery (to us) and processing/despatch (to you) times will apply

- if your order contains pre-order titles please note; pre-order release dates may differ from dates advised and published for a variety of reasons, we source stock worldwide and the release date in other countries may be different from that in Australia (generally we will state the expected day for pre-order titles to arrive on the product page on our web site, and this may differ from the release date)

 

If your enquiry relates to an item you want or are searching for please use our Special Order Service enquiry form here:

search service

 

Phone:

(03) 8566 7279  -  we now have a 24 hour answering service in operation.  If we are on the phone when you call you will be diverted to the answering service.