Please note: The funds for the first payment must be available on your nominated card at the time of checkout.
For more information about Afterpay terms and conditions, visit the Afterpay website.
WHAT IF I CAN’T PAY AN INSTALMENT?If you fail to make a payment, you will be charged a $10 late payment fee by Afterpay with a further $7 late payment fee added seven days later if the payment is still unpaid. Please see Afterpay terms and conditions.
WHAT CARDS DOES AFTERPAY ACCEPT?Afterpay currently accepts Mastercard and Visa credit and debit cards issued in Australia. Unfortunately Afterpay does not accept any prepaid cards or foreign debit/credit cards.
WHEN WILL MY FIRST PAYMENT BE CHARGED?All new Afterpay customers are required to make their first payment at the time of purchase. You will no longer be considered a ‘new’ customer once you have fully paid off your first order and 6 weeks have passed since you placed that order. For online orders under $500 placed thereafter, your first payment will only be deducted 2 weeks after your purchase and your last payment deducted 8 weeks after purchase. For all orders over $500, your first payment will always be deducted at the time of purchase.
WHEN WILL I GET MY ORDER?Your Afterpay order delivery times will be the same as our standard or express timeframes. Visit our delivery page for more information.
WHO DO I CONTACT IF I HAVE QUESTIONS ABOUT AFTERPAY?For any queries about Afterpay, including payments, declined orders, or your Afterpay account, email firstname.lastname@example.org. For more information about Afterpay, visit the their website.
IS THERE A MINIMUM ORDER VALUE FOR AFTERPAY?
Afterpay can be used for orders over $20.
WHAT HAPPENS IF I CANCEL MY ORDER IN WHOLE OR IN PART?
Discrepancy records will credit your Discrepancy Records account the full amount of purchase or will refund you less 10% of the balance being refunded back to Afterpay. We do this as we are not reimbursed the Afterpay fees when a refund is made and there is an additional addministration fee that we charge on top.